RFID Transforms Customer Service, Retailing and Consumer Goods
RFID cards
sQuid is an independent eMoney network that enables consumers to safely and securely pre-load money on to a sQuid account, which can then be used to make contactless payment for the little things in life, instead of using cash. sQuid's unique pre-pay application enables cashless payments for many different functions such as eMoney for retail payments, ITSO (Transit) schemes, Council card initiatives (such as Bolton's BSmart), school cashless catering, campus environments and retail loyalty programmes.
Improving customer service
It is being realized that RFID can greatly improve customer service beyond making it more likely that what you want is in stock. This applies in retailing and also in the hospitality industry where RTP LLC in the United States is creating a new customer experience using RFID. Queralt and Cypak are improving healthcare customer services with RFID and Guide Dogs for the Blind in the UK is using RFID to help the blind to go shopping. Helsinki Metropolia University of Applied Sciences in Finland is perfecting RFID for people flow management. Cambridgeshire County Council in the UK has an excellent adoption of RFID for library management that customers hugely appreciate.
At the event RFID Europe 2010 in Cambridge, UK, all of the 20 leaders mentioned above will be presenting plus a host of others. There will be visits to Cambridge County Library and Cambridge Auto ID centre to see relevant work as well as the Marshall aerospace because aerospace, transportation and manufacturing is also a major focus of the event with presentations from BMW, Goodyear, Cubic, Copenhagen Airports, Smartrac (moving beyond global leadership in passport RFID) and others covering this aspect. Energy, healthcare and animals are also thoroughly covered.
Delegates from 16 European countries, the United States, Argentina, India, Korea and Singapore have already booked and there are optional master classes before and after the event, an awards dinner and an exhibition.
