PERSONAL bests
It supports a full range of on-demand printing, ranging from the office environment to high-speed production environments.
[The Results]
In the program's first year, 10,220 statements were sent, all in English. The second year, 9,076 statements were sent in English and 230 in Spanish. PFG employee satisfaction surveys indicated a successful program. According to Cheryl Moore, "We did an interim survey after the program the first year and asked for voluntary comments the following year. The response was overwhelming, and people expressed a wish that they had this information all along. We did an electronic survey of the recipients of both static and personalized statements and received responses that the static version was confusing to people, while the personalized version was more clear."