Hall of Fame--Master of Survivor Skills

"At the time, web printing was for work like comic books, but we wanted to make it something for high-end products," Stillo says. "We even told our customers that if they didn't like the job (done with the half-web), we'd run it sheetfed at no additional cost to them."

Satisfied Customers
Not once has Stillo had to reach into his own pocket because a customer was unsatisfied.