Customer Feedback Results in Agfa Pitman E-Store
ELMWOOD PARK, NJ—June 27, 2013—Click! You bought some ink. Click! You purchased five rolls of Duratex scrim vinyl banner. With the launch of the new Agfa Pitman E-Store, replenishing printing equipment and consumables is fast and easy. The site (shop.agfapitman.com), built in response to feedback from customers yearning for a more robust online shopping experience, provides customer-focused features and functionality that are unique to the graphic communications industry.
Thousands of different items from Agfa Pitman and its world-class partners such as 3M, DuPont, Epson, HP and more can be purchased easily and securely from the new Agfa Pitman E-Store.
"The new E-Store's unique navigation and search tools provide an intuitive shopping experience for customers. We are the first graphic communications company to launch an e-commerce site that has this level of innovation and functionality for the customer," said Deborah Hutcheson, director of marketing, Agfa Pitman. "Customers can shop online 24/7, view inventory levels, search by manufacturer, color, size or product type and order their graphic communications supplies all from one source."
The Agfa Pitman E-Store features a content-rich shopping experience. Customers can securely save their profile so shipping information automatically populates for new orders. Registered users can review orders, view the status of invoices and reorder quickly since order history is accessible.
"We're leveraging new e-commerce technologies so products can be found intuitively and with just one click," Hutcheson added. "The E-Store is easily searchable by item number, purchase order number, by keyword or by attribute, such as manufacturer. Customers can, of course, also continue to access their Agfa Pitman sales representatives if they choose."
The new Agfa-Pitman E-Store services customers in the United States, including Alaska and Hawaii.
The Agfa-Gevaert Group is one of the world's leading companies in imaging and information technology. Agfa develops, manufactures and markets analog and digital systems for the printing industry (Agfa Graphics), for the healthcare sector (Agfa Healthcare), and for specific industrial applications (Agfa Materials). Agfa is headquartered in Mortsel, Belgium. The company is present in 40 countries and has agents in another 100 countries around the globe. The Agfa-Gevaert Group achieved a turnover of 3,091 million Euros in 2012. Please visit us at www.agfa.com.
About Agfa Graphics
Agfa Graphics offers integrated prepress solutions to the printing industry. These solutions comprise consumables, hardware, software and services for production workflow, project and color management.
Agfa Graphics is a worldwide leader with its computer-to-plate and digital proofing systems for commercial and packaging printing and the newspaper publishing markets.
Agfa Graphics is rapidly developing its position in the new segments of industrial inkjet with comprehensive solutions for various applications such as documents, posters, banners, signage, displays, labels and packaging materials. Its experience in both imaging and emulsion technology has provided the expertise required for developing a complete assortment of high-quality inks.
About Pitman, An Agfa Company
Pitman, An Agfa Company, collaborates with world class manufacturers to provide a diverse offering of the most advanced solutions for the prepress, pressroom, wide format, newspaper, packaging and commercial printing industries.
Pitman reinforces its customer-focused approach by providing the market with an unmatched distribution network, expert specialists, and unparalleled service excellence.
Together, Agfa Graphics and Pitman deliver integrated and complete solutions tailored to the ever-changing needs of the graphic communications industry, enabling businesses to produce powerful messages and be more profitable.