Your Mother Was Right: Do the Right Thing!
I’ve decided to take the day off and asked my mom to write my blog for me. You’ll notice a remarkable resemblance in writing styles…
Billy told me that he recently had an exterminator at his house. It being the season that various creepy crawlies make their way inside so to avoid the winter cold, he thought it wise. He’s good that way.
When the time came to pay the bill, the exterminator offered him a discount. At first, Billy refused the gesture commenting that the man had arrived on short notice, had brought his family, and was heading out on vacation right after this application of chemicals. Because my son felt that a favor was being done and an inconvenience experienced for all, he insisted on paying full price. What happened next was an example of what happens when you do the right thing.
The exterminator stopped what he was doing, looked at Billy and said, “Do you remember a few weeks ago when a car pulled over outside of your house? A woman was driving her kids and the bicycles she was carrying had fallen off. You ran out in the pouring rain, quickly put Humpty Dumpty back together, calmed the woman while entertaining the kids and sent them safely and swiftly on their way.”
Confused, the event was indeed recalled.
The exterminator continued: “That woman was my wife and those kids are the same ones now sitting impatiently in the minivan over there. When we pulled up to your house just now, my wife excitedly said, ‘This is the house! That’s the guy that helped me!’ So, for coming to their aid when most people would have stayed inside, I’d like to say thank you in the form of a discount.”
Correctly accepting the gesture, Billy wrote the check. A good deed rewarded, there were smiles all around…not to mention dead insects.
Bill Farquharson is a partner at Idealliance. As a print-specific sales trainer, Farquharson applies a fundamentally-sound approach to his coaching, online programs (found at sales.epicomm.org), and live presentations. Contact him at email@example.com or (781) 934-7036 to discuss your sales challenges.