Your day starts off well enough, then suddenly there’s a major argument—worse, a knock-down, drag-out fight between two of your staff in production or right in the front office.
But, of course, this never happens at your company! Really? Well, it has happened in mine—and I hear about it happening in other companies, whenever an owner or manager gets perfectly honest. In fact, in my 25+ years of being a business owner, I found myself right in the middle of such confrontations a time or two, sad to say.
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.