Three Basic Rules of Strategic Planning
Had the company enjoyed strong customer relations, it would have discovered far earlier what the potential problems were and should have been able to stave off this extremely negative occurrence.
In a very simple and efficient way, you can:
- break down your customer relationships,
- get your customers to tell you what you are doing well and what you need to do better, and
- refocus your efforts on your best growth areas.
This will allow you to confidently go into the marketplace because you will know what your customers need and have the ability to deliver it to them.
Tom Wants to Hear Your Branding Issues:
If you are a printing company or product/services company serving the print-media market and would like to be considered for a feature in this blog, please contact Tom Marin for an interview.
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Tom Marin is the Founder and President of MarketCues, Inc., a national consulting firm. He has worked for some of the world’s largest corporations and middle-market firms. Tom’s focus is to help CEOs drive their strategy shifts and strategic growth programs. Follow MarketCues on Twitter. Tom also welcomes emails new LinkedIn connections or calls to (919) 908-6145.