Quality Is the Servant
Remember, any company can buy equipment and the technology that drives it. But without a strategy and structure to continually improve upon its performance, a company’s rate of improvement is limited by that same technology. Think of it this way: your ability to achieve rates of improvement in your systems and processes that are greater than your competitors’ may be your only path to sustainable competitive advantage. That’s why I’m such a strong proponent of quality improvement as a discipline that no business can do without. It’s the servant that exists to help us achieve rapid, continual improvement regardless of our materials, processes, or technology.
If continuous improvement is a priority in your business, Printing Industries of America has resources for you:
Printing Industries of America’s Center for Technology and Research Consultation Services
800-910-4283, ext. 711 or firstname.lastname@example.org.
To speak directly with Karen J. Keller, Senior Training/Consulting Specialist, call 412-259-1711, or email at email@example.com.
April 7–10, 2013 Indianapolis, IN, Indianapolis Downtown Marriott
For more information on the 2013 Continuous Improvement Conference, contact Jim Workman at 800-910-4283 ext. 710 or by clicking here.