Acts of Contrition - Say You’re Sorry Already
Some people have no problem making them, and some people would rather stand in the corner and be beaten in the head with a stick than admit they have EVER made a mistake. And still others lack the self awareness to even understand that they just may have been involved in some kind of act or situation in which any damage was done. Hmmm...Which one are you?
Blogger, author, consultant, coach and all around evangelist for the graphic arts industry, Kelly sold digital printing for 15 years so she understands the challenges, frustrations and pitfalls of building a successful sales practice. Her mission is to help printers of all sizes sell more stuff. Kelly's areas of focus include sales and marketing coaching, enabling clients to find engagement strategies that work for them and mentoring the next generation of sales superstars.
Kelly graduated from the University of Michigan with a degree in Political Science and, among other notable accomplishments, co-founded the Windy City Rollers, a professional women's roller derby league. She is also the mother of two sets of twins under the age of ten, so she fears nothing.