5 Must Dos When Responding to Print Buyer Feedback?
We should think of all survey responses as gifts from our customers and thank them for the gift.
In my next blog I will share e-mail and phone talking point templates for the top five situations listed above.
E Michael Casey Author's page Michael Casey is the founder of Survey Advantage and strategic partner with several printer associations and franchises. By leveraging information from a printer’s estimation and production software, Mike’s business has helped hundreds of printers automate their customer feedback and lead generation process. He may be reached via e-mail or (401) 560-0311 ext. 103. Read printer case studies on the Survey Advantage Website.