Syracuse, NY

For commercial printers Ralph Stewart and Steven Reiss, job profitability is up, customers get orders faster than ever and employees are more efficient because of online support and personalized attention from a core supplier.

IT’S THE $60 million question. What do print buyers want? If print providers only knew...With the first installment in an exclusive series of articles, Printing Impressions went right to the source and asked several print buyers for their open, honest opinions. Interestingly, all of them were more than willing to provide no-nonsense insight into what they expect from their print providers, as well as what turns them on (and off) and how to win (or lose) their print business.