Bob Neubauer

On a visit to Konica Minolta’s Client Engagement Center, we talked with Ashley Gorfine about how the company’s latest inkjet, label production, and embellishment technologies are helping print providers unlock new growth and higher margins.

In an episode generated entirely by AI — including the voices in the conversation — we explore how production inkjet is transforming in-plants into faster, leaner, and more essential operations — saving millions, solving labor shortages, and delivering better educational and business outcomes with less waste.

Konica Minolta opened its Client Engagement Center to PSPs giving them an intimate look at its print and embellishment lineup.

Anyone who's attended an in-plant conference is sure to have met our guest Debra Payne, a loyal supporter of in-plants for more than 30 years. In this conversation, she talks about her unexpected start at Kodak and how that led to a lifelong career serving in-plant printers; what she’s learned from working with in-plants over the years; and why the collaborative, non-competitive spirit of in-plants keeps her committed to the field.

Scott Plaskiewicz of Contra Costa County Print & Mail Services explains how the in-plant was modernized with a fleet of Canon presses.

With years of experience consulting for in-plants and their parent organizations, Lois Ritarossi, president of High Rock Strategies, shares insights and best practices for in-plant print and mail operations, covering topics such as workflow automation, technology gaps, and strategies for reducing expenses.

By embracing inkjet, Thrivent’s in-plant has evolved from a transactional printer into a producer of vibrant color marketing materials.

Garry Boytos, longtime director of Printing Services at the University of Texas Health Science Center San Antonio, passed on Nov. 15.

To learn more about trends at school district in-plants, In-plant Impressions Editor Bob Neubauer sat down with three K-12 in-plant managers from different parts of the country during PRINTING United Expo. They talked about production inkjet, wide-format projects, recent expansions, apparel printing, AI, Expo discoveries and more.

Automation is top of mind for visitors at PRINTING United, where Web-to-Print, MIS, and workflow software vendors are busy doing demos.