uDeliver from Transformations Captures MUST SEE 'EM Award for PRINT 13
BRENTWOOD, TN—August 8, 2013—uDeliver, Transformations' integrated platform for managing and synchronizing traditional print and multi-channel delivery, payment and marketing campaigns has been recognized by a panel of distinguished printing industry analysts and editors as a Must See 'Em, a prestigious award that will be presented at the upcoming PRINT 13 trade show in Chicago.
"Print service providers are facing intense competition," said Bill Tidwell, CEO of Transformations. "Before uDeliver, it was challenging for print service providers to address the need for a coordinated marketing campaign across all channels. uDeliver is a single-source marketing communications solution that will allow print service providers to increase sales by acquiring new customers and offering new services while improving margins."
uDeliver lets the recipients choose how they receive transactional documents such as bills and statements, as well as marketing campaigns. For example, if a recipient wants a text message to alert them to an upcoming appointment with his financial advisor, he can receive an SMS or text message. If the user prefers a phone call to her home or mobile number, the Intelligent Voice Recognition Editor can be set up to call her. Or if someone would rather receive a personalized e-mail, HTML E-mail can be selected to send him a branded message.
Taking this a step further, a text message from the user's phone or credit card company could include a one-button bill-pay option, such as "Press 'P' to Pay." By combining choice, convenience, and ease-of-use, uDeliver provides a single platform on which billers and service providers can satisfy customer delivery preferences for integrated paper, Web or mobile communications. End recipients can set up their preferences quickly and easily via a secure Website. And, for traditional mailers seeking to move to digital delivery, uDeliver provides a straightforward way to enter the multi-channel world and add more value for their customers.
"There is no going back to single stream messaging," explained Tidwell. "Companies that respond to consumer demand for multiple channels will see real gains in business volume and improved customer loyalty. We are excited that the Must See 'Em judges have recognized uDeliver as the embodiment of choice, convenience, and ease-of-use-the keys to successful multi-channel customer communications."
Since 1988, Transformations has been an innovative developer and provider of business solutions for manufacturing and distribution centers throughout the country. With a focus on process automation and quality assurance, its software development efforts evolved over the years to include warehouse management systems, inventory control, and enterprise resource planning. In 2006, Transformations looked to utilize similar strategies and technology in the world of critical communications and began development of Uluro, an innovative electronic document and statement production software. Uluro Beta was released in 2009 as the most comprehensive Windows-based document automation software for creating, producing, and delivering critical customer communications on the market. It is a true front-to-finish suite of solutions all integrated into a single, fully automated document production system allowing service providers and enterprise mailers to streamline and reduce the costs of complex print and mail processes while enabling recipients to choose how they receive their correspondence across physical and/or electronic media.