Ricoh Unveils Enhancements to Its Critical Communications Solution Suite at GRAPH EXPO 14

MALVERN, PA—September 18, 2014—Ricoh Americas today announced new enhancements to Ricoh ProcessDirector and Ricoh ProcessDirector Express, the workflow backbones of its award-winning Critical Communications solution suite. These vendor-neutral, flexible solutions now have capabilities to archive print jobs and send production updates directly to print MIS systems via the Avanti Slingshot Connect feature. With these additions, users can now work more intelligently with more control over and access to the information contained in their print jobs.

Ricoh ProcessDirector and Ricoh ProcessDirector Express now offer capabilities to archive print jobs as a step in their workflow. This seamless archive solutions integration ultimately increases efficiency, makes completed job information more accessible and frees up time normally spent on file management. Users can quickly and easily search for a document or job using the indexed properties. After retrieving a job, they can view it, reprint it or take other actions. These steps enable operators to use their time more efficiently as they're now managing fewer files in their production system on a daily basis.

Users can now also send production updates to their MIS system using Ricoh Process Director and ProcessDirector Express, unifying and simplifying how they track jobs. The Avanti Slingshot Connect feature enables printers‟ MIS systems to send jobs and JDF information directly to the workflow for production management. This intuitive integration enables the Ricoh software to provide job status updates related to specific workflow steps, time duration and pages printed to Avanti. By melding these systems, customers can use Avanti to manage the business-level processes, such as inventory management, cost accounting and advanced scheduling, and they can leverage the power of ProcessDirector to manage the production of their critical communications output.

"Print service providers, in-plants and others are looking to keep costs down and grow revenue by taking advantage of new demands from their customers," said John Fulena, director, Professional Services and Solutions Marketing, Ricoh Americas. "These demands often require a level of compliance and integrity that illuminates the need for more efficient, error-free workflow processes. These new additions to the Critical Communications solution suite are the latest step in our mission to provide customers with flexible tools to improve their workflow and gain peace of mind in the process. It also demonstrates how customers are benefiting from our strategic investments in companies like Avanti Computer Systems, as we integrate features of their leading MIS solution further and deeper into our solutions to enhance ease of use and drive down production costs."

Benefits and features of the Critical Communications solution suite include:

• Improve throughput and increase device utilization by enhancing output management.
• 100% output integrity and reporting requirements can be achieved with tracking and compliance tools.
• Help eliminate human errors, automate manual tasks and reduce labor costs through automated workflows.
• Postal Optimization This 2014 Must See 'ems award-winning feature streamlines mail handling and qualifies it for postal discounts.

At GRAPH EXPO 14, Ricoh will showcase its entire Critical Communications solution suite, components of which were the winner of the 2013 Must See 'ems Best in Category award and the 2014 Must See 'ems award in the software category. Visitors to booth #1931 will be able to see Avanti integrated with Ricoh ProcessDirector, and also experience the Critical Communications solution suite in a real life environment producing personalized documents and collateral with integrity and efficiency.

To learn more about how the Critical Communications solution suite can help make your business more efficient and give you peace of mind by accurately producing customized and regulated documents, watch this video series.

For more information about Ricoh's Critical Communications solution suite, please visit www.ricoh-usa.com/critical.

About Ricoh
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

Source: Ricoh.