Printers Realize Efficiencies with Online Tools from xpedx

Stewart uses the xpedx.com e-invoicing feature and takes advantage of discounts offered for early payment. When xpedx delivers an order at 8 a.m., the invoice arrives in his in-box two to three hours later.

He estimates online purchasing saves him six hours a week, allowing him time better spent managing other areas of the business. He credits xpedx for having a strong human element behind the eBusiness platform to answer questions or handle issues that may arise.

“Everything is streamlined, accurate and convenient.” he says. “I can’t imagine going back to the old ways of doing things.”

Cleveland printer sees 15% reduction in estimating and purchasing labor costs

BSI’s Reiss estimates that BSI has reduced estimating and purchasing labor costs by 15% as a result of the efficiencies gained from moving the company’s purchasing online. It has at least two employees who combined spend 20-hours-a-day estimating projects. “That real-time information allows us to give the best possible estimates to our customers, which helps them win new business.”

Reiss said ordering from xpedx.com offers significant benefits for BSI including its ability to respond quickly to customer requests for project quotes. “The world is moving faster than ever. xpedx.com provides us with virtually instant information on stock availability and pricing, and that’s critical in our business,” said Reiss.

Reiss likes the site’s detailed product information, quick access to samples and the “My Items” feature that allows users to customize order templates for frequently purchased items. He also uses the Knowledge Center’s Imposition Calculator, which creates a cutting diagram based on the finished piece size.

“I still remember the days when we had to look up the paper in a book, manually calculate the price, hope the pricing was up to date, then call to place the order, Reiss said. “Today those old books make great door stops.”