No More PU From PO in Future?
I assume that poor service is not an across-the-board hallmark of the USPS. But the need to control costs and be run efficiently are the most common complaints levied at America's senior mail delivery provider, especially from the business-to-business sector.
Mega-size printer RR Donnelley of Chicago, one of the USPS' most high-volume customers, feels its business partner is in need of an overhaul.
"The reason for the Postal Commission is that many people, myself included, agree that the U.S. Postal Service is being asked to operate in an untenable manner," notes Bill Davis, president, CEO and chairman of RRD. "A Congressional commission in 1970 actually designed what is now the USPS' charter. I cannot imagine any organization today being successfully operated under a business charter and plan that was done 33 years ago.
"The Postal Commission has the responsibility to look at the current world and think a little about what the world is going to look like in the future, and then think about how a vital and well functioning postal system should be structured to address those needs. I am very hopeful that they will be able to get the job done."
The Presidential Commission on Postal Reform is in the data-gathering stage through the balance of this month. It will be presenting its recommendations to President Bush later this summer (slated for July).
The most effective manner to "improve the way, performance, outlook and cost position of the USPS," Davis notes, is to reach out to those business partners. "In fact, there is a lot of redundancy in the system, between what we as customers do and what is done within the USPS," he explains.
Davis was a member of the CEO/mailing industry task force formed two years ago. Much of the input that the task force provided found its way into the transformation plan that was announced by Postmaster General Jack Potter in May of 2002.