Mañana Man Has Axe to Grind —DeWese
Guns N' Roses is on one of those around-the-world revival tours; they scheduled two concerts in Philadelphia for December 6 and 8, 2002. Andy and Dave were thrilled. Dave found a ticket broker with front-row seats and the guys paid $600 for a pair of tickets.
Dave and Andy showed up for the concert and sat through three hours of no-name, warmup entertainers. The crowd was beginning to get edgy when, at 11 p.m., the emcee announced that Axl Rose was ill and Guns N' Roses would not be showing up. The Philadelphia Inquirer reported the next day that Axl Rose was actually in his New York hotel engrossed in a Lakers game, and thus decided to bag the Philadelphia concert.
Philadelphia is the City of Brotherly Love, but its sports and concert fans have achieved national recognition for their unkindly behavior toward no-shows and losers.
The fans rioted when they finally heard that Guns N' Roses was not showing up. They threw chairs on stage. They trashed anything that was not nailed down.
Riot police were called in and, mercifully, Dave and Andy slipped away from the melee. A few years ago, in their pre-professional kickass phase, I would have had to bail them out.
Axl's not showing is an example of arrogant disregard.
Print salespeople who don't show up are usually examples of lazy disregard. They don't show up for press okays when there's the opportunity to spend a couple of hours building or enhancing a relationship with a client. Their rationale: "My CSR or the pressroom people can handle it."
They don't show up when they allow their estimators to fax quotes to customers. Instead, they just sit back and hope for the best. Salespeople show up when they call buyers with quotes themselves or, better yet, hand deliver the quotes so they can review the specifications and personally ASK FOR THE ORDER!