Knepper Press: Extreme Makeover

"We experienced a lot of employee and customer satisfaction due to our new, state-of-the-art building that looks gorgeous," Ford remarks. "Bob has been able to recruit some very talented employees. 
It's the same with customers, especially when they see the cleanliness of our shop and the brand-new equipment. We've probably gained more than 200 new customers in the first 12 to 18 months."