Human Resources Firms Looking to Go Paperless Study Finds
• 20 percent – Use more personalized information and fewer generic communications
• 17 percent – More frequent communications on relevant topics such as wellness programs or planning for retirement
“Communications must be fully integrated into the PEO’s business process, as they reflect the employer brand, set the tone for the work experience and leave a lasting impression with worksite employees,” Crawford said. “As organizations continue to do more with less, it’s important for PEOs to place the same emphasis on preparing quality communications as they do on providing quality service. This includes making communications more streamlined and personalized to inform, engage and drive behaviors among worksite employees in the most cost effective and timely manner.”