Human Resources Firms Looking to Go Paperless Study Finds
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For open enrollment communications, only 26 percent of PEOs use both print and electronic channels to inform worksite employees. Another 32 percent mail printed materials and then worksite employees mail the forms back or use a call center to make elections, and 20 percent use an online process exclusively. About 22 percent of PEOs don’t communicate directly with worksite employees; instead, they send open enrollment materials to client employers, who then distribute the information to their employees.
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