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We won't lose sight that our most valuable asset is human capital, not equipment. As a capital-intensive business, it's easy to become enamored with the latest machinery available and the efficiency improvements that it can provide. But smart printers will also focus their efforts on maintaining a well-trained and appreciated work force. They know that if you don't resolve to have everyone on board and empowered to achieve common goals, there definitely won't be much to celebrate during the new year.
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