Customers Endorse Heidelberg Systemservice Maintenance Program
When a service call can’t be avoided, Heidelberg technicians can be dispatched to the location quickly. For example, said George Nikard, vice president operations for Swifty Printing and Digital Imaging in Seattle, Wash.,
“What we most appreciate about Heidelberg Systemservice is the speed with which they respond when anything goes wrong. That isn’t often, but we never have to wait for help. Better still, the service calls are accomplished efficiently and fast, and needed parts arrive by next-day air. There’s no foot-dragging whatsoever. Heidelberg Systemservice adds real value for us.” Nikard also notes that his company’s three-year-old Quickmaster QM-DI press receives outstanding coverage and attention from Heidelberg Systemservice, despite the fact that Heidelberg discontinued production of the QM-DI in 2006.
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