Customers Endorse Heidelberg Systemservice Maintenance Program

The Best Insurance You Can Have
Besides being able to depend on perfectly serviced and maintained equipment, perhaps the most significant benefit of regular preventive maintenance is a dramatic reduction in unplanned downtime.

“As a relatively small, privately held, commercial printer, our Speedmaster CD 102 6-color press is a really important part of our livelihood,” Volz explained. “We run it relentlessly, 24 hours a day, five days a week, and some weekends, too. We can’t afford the press to perform less productively, we can’t afford unplanned downtime, and we really can’t afford to court bankruptcy in case we’re not protected when something goes wrong. Our full-service Heidelberg Systemservice contract is a great value, not least because it enables us to budget for repairs rather than get hit with a big bill all at once.”

“Printers looking for ways to lower their operating costs and increase their efficiency would be wise to consider their equipment service costs,” said Rodney Strasser, Director, Systemservice Product Marketing, Heidelberg USA. “In fact, the right service program can actually save printers money, based on a comparison of the annual cost of downtime hours with the annual cost of a comprehensive service contract.”

With a full-service maintenance contract from Heidelberg, customers receive a program that provides them with the most value for their money, including:

• Full protection for their valuable investment
• Significant reduction in unplanned downtime
• Sustained high quality through optimum machine settings
• Low administrative efforts
• Higher resale value

“In all honesty,” Volz concluded, “I would think someone would have to have a very compelling reason not to take advantage of Heidelberg Systemservice.”