IL-Based Bloomington Offset Process (bopi) Does Much More Than Produce Pocket Folders
What can really make or break a smaller company like bopi is the type of crew working on its shop floor. Tom Mercier is particularly proud of the skill sets that his 46-employee operation boasts. Keeping staff members loose and happy—bopi had an employee "fun week" back in December—translates into a more dedicated group working toward the same goals, without the divisiveness and in-fighting that sinks lesser operations.
The results speak for themselves. Fritzen was recently visiting a customer when another business associate of the print buyer popped his head into the office. The print buyer waved the associate in and said, "Let me introduce you to our printer."
"The best compliment someone can pay you as a vendor is to be referred to as 'our printer,' " Fritzen notes. "Even though we weren't their only print provider, it meant a lot. When you achieve that recognition from a client, to me that's the ultimate success." PI