CMS--Winning the Installation Game
Expect failure if managers and staff are unwilling to look at doing some things in a new way, and if research was not conducted carefully for the choice of the new computer management system. "Managers should conduct an internal needs assessment before bringing in any vendors," Micro Ink's Andersen advises. "A good second step would be to send out an RFP, and then narrow the vendor selections down to three or four vendors that meet the required specifications."
Making the Meeting
Tailored Solutions, the developer of Litho Traxx job management software for prepress and mid-size commercial sheetfed printing operations, encourages companies to schedule weekly meetings at the start of the implementation process. "These weekly meetings are good times for users to discuss workflow and procedure issues, as well as assemble lists of questions or concerns for the software developer," advises Ken Meinhardt, president of Tailored Solutions.
Certainly, the recent formation of printCafe—merging, among others, computer management system manufacturers Prograph, Programmed Solutions, Hagen Systems, Logic Associates and AHP Systems—is changing the landscape of the business management system market.