A Baldwin Technology Company, AMS Spectral UV has added multiple trained experts to its North American service, repair, and technical support team, to better serve those who operate LED, UV, and IR curing or drying equipment as part of printing and industrial production processes.
According to company President Rich Bennett, AMS Spectral UV is investing heavily in customer-support activities, in line with its mission to provide the best overall after-sales service available on the market today.
“At this point, we are confident we have the largest and best-trained service team in North America – and they are fully insured and bonded, providing an advantage over freelance and independent UV and IR technicians,” he said. Bennett also noted that the expanded team of curing and drying “gurus” is able to service equipment built by manufacturers other than AMS Spectral UV and Baldwin Technology.
Spearheading the initiatives in aftermarket support, which encompasses service, repairs, parts and technical support, are two well-known industry veterans: Don Starck and Andy Ross. Starck has more than 30 years’ experience coordinating service teams at an international level, while Ross brings decades of knowledge in the area of curing and drying equipment maintenance and repair to the table.
Tied to AMS Spectral UV’s service-team expansion, the company’s new EverCare service programs are available to companies seeking both proactive maintenance and reactive service in the event of curing or drying system needs or issues. To learn more about the specific offerings available from the AMS Spectral UV service team, call +1 855-967-0687, or visit amsspectraluv.com/service.
The preceding press release was provided by a company unaffiliated with Printing Impressions. The views expressed within do not directly reflect the thoughts or opinions of the staff of Printing Impressions.