Stitcher Installation a First in the States
HARTFORD, WI—This month, Quad/Graphics will become the first printer in the United States to install a high-performance Muller Martini Supra saddlestitching system. The Supra will be located at the Quad/Graphics printing center located here.
Featuring a newly developed and highly advanced pocket wheel feeder, the new Supra stitcher, shown to the public for the first time at Drupa 2004, offers production speeds of up to 30,000 cycles per hour. Quad's Supra is rated at 25,000 cycles with the new 416 feeder.
"Our finishing operations are characterized not just by speed, but by flexibility and efficiency," explains Thomas Quadracci, Quad/Graphics president and CEO. "This new equipment keeps Quad/Graphics at the forefront of the industry with the capabilities most desired by our customers."
Bobst Group Hopes to Touch Customers
ROSELAND, NJ—Bobst Group USA has launched a new online direct customer connection that allows its customers 24 hour a day, seven days a week access to the company for checking availability, receiving instant price quotes, ordering parts and tracking parts orders. Bobst's Internet-based customer connection is called InTouch.
"We are continually looking for ways to help customers optimize their efficiency," says Alex Gigon, director of customer service and support operations. "Efficiency and convenience for our customers has driven the development of the InTouch system."
To gain access to this secure Website, customers must first establish an InTouch account and acquire a password to the system. Once established, clients may access the account anytime and from anywhere. The design allows Bobst customers to quickly navigate the site, access their accounts, view histories and purchase the parts they need.
Quebecor Makes Large Bindery Buy
HANOVER PARK, IL—Gämmerler reports the sale of 16 KL 6000 compensating stackers, 14 SV 500 vertical log stackers, eight PR 500 robotic palletizers, seven PL 500 robotic log palletizers and 29 lines of overhead conveying to Quebecor World.