Creating Memories is the Holy Grail of Customer Service
Now imagine a company philosophy that focused on “making memories.” Imagine an employee-training program that stressed using the element of surprise and creating remarkable experiences as a marketing tactic. Imagine a weekly employee contest won by the most remarkable customer experience. You could be the Karma King (or Queen) of your company for the week.
Sign me up!
Please Comment below and share with me the memories a company has given you; memories that have made you a long-term, loyal customer.