12 Rules for Managing Conference Calls to Get Better Results
9. I end the call on time, freeing up participants to get to their next meeting or other commitments. When attendees consistently see that your conference calls start and end promptly, they know what to expect during future calls.
Summarize results and allocate responsibilities.
10. At the end of a call, I quickly summarize the conclusions we arrived at and specify action items for each person. I outline the objectives again, specifying whether they have been met or if not, what the plan is.
11. I'll also document and distribute action items, to avoid any misunderstandings as well as inform anyone who could not attend the meeting.
12. But that isn't always enough—I'll follow up to make sure things get done!
Too many rules? They all flow from my objective of making my calls as productive as possible, and they sure work for me!