January 1, 1998
Editor's Note: This is the 12th installment in the monthly series on The F.P. Horak Co., a Bay City, MI-based printing firm pursuing ISO 9002 registration. Two pieces of free advice. First, always schedule a pre-assessment before attempting an actual ISO audit. Second, never schedule a pre-assessment immediately after an internal audit. These words of wisdom come courtesy of Kevin Krzyminski, The F.P. Horak Co.'s quality assurance manager. He speaks from experience. Horak's pre-assessment, a mock audit conducted by a registrar representative, took place a mere two days after management review—the meeting where Horak's Quality Council went over the outcome of the internal audit. To give the internal
