Mary Ann McLaughlin

Mary Ann McLaughlin

Mary Ann McLaughlin serves as a Managing Partner at Butler Street, a leading management consulting, training and research firm that focuses on client and talent development. Prior to Butler Street, she served in executive roles for 13 years including chief operating officer, president and managing director. A Six Sigma Champion certified executive, McLaughlin leverages her robust process background with 32 years of sales and operational experience.

A recreational triathlete, McLaughlin has completed three marathons (Chicago 2x, Marine Corps) and numerous triathlons. She holds a B.S. in Marketing from Bradley University.

The Middle Ain't Such a Bad Place

When it comes to running a sales-focused organization, we suggest you think differently about the "middle." This is exactly where success is or is not achieved; the Mighty Middle. We say that if you want to really move the needle, focus most your attention on the middle. Middle Sales Performers, Middle Managers and Middle Customers. So, what does that look like?

You Already Know Everyone You Need to Know to Be Successful in Printing Sales

Networking and Prospecting go hand in hand and there is a proven formula for success, including the fact that you already know everyone you need to know to be successful! Growing your business requires that you gain more of the right clients and continue to expand in the clients you have. If you want to be intentional about your success, you need to follow these five steps.

Six Things Successful People Are Obsessive About

Consider your role model(s); those that are the definition of "successful" in your mind. You may believe that they have natural abilities (and you don’t) and that is why they are successful. However, if you study their actions, interview them, read their biographies, or listen to a podcast about their habits, you will find that these successful people are all willing to do things that others simply do not do.

Six Barriers Preventing Companies from Winning

In the hundreds of companies that we have studied at Butler Street, along with the analysis from our research division, we have found some common themes in companies that struggle to win. If your company allows any of the following situations to happen, it may well be what’s preventing you from winning and will certainly be what will prevent you from winning in the future.

When Your Price Really Is Too High

When I get asked by sales professionals all around the county how they can overcome the “Your Price is Too High” objection, my response is you must first understand that in their operating reality, your prospect is right. Your price is too high. For now.

How to Compensate My Salesforce

One of the most critical plans in any organization and a very common question we receive is: "How should I craft a compensation plan for my salesforce?" The salesforce represents your brand in the marketplace, makes or breaks your revenue and margin expectations and serves to advance your company mission and vision.

Grit. How to Get it.

It’s a shame that the Olympics are only held every two years, because there is a story and a lesson for us all.

Your Top Three Budget Killers

It is the starting line of the New Year and sets the pace for the next 12 months. As you race through 2016, if you are hitting or exceeding your revenue line, life is good! Your people experience more opportunities for advancement, you can invest more in technology to further accelerate results, you can afford to innovate more and your people are happy. On the other hand...

Advancing Your Relationships

Let's not kid ourselves, we all clearly understand how the difference between a strong, valued relationship and a competitive relationship with our clients feels. However, what's often missing is the discipline to measure and monitor the quality of their relationships. Worse, there is no organizational strategy to take action in a way that continually advances the relationships.