A sales rep’s most critical tool is the one between their ears, not how many presses they have. Know your clients, and get thinking.
Bill Gillespie
Printing is custom manufacturing. Sometimes things go wrong. Being transparent with clients will earn their trust.
Don’t dismiss game-changing ideas because they are underdeveloped. Open-mindedness can set you apart in an ever-evolving landscape.
Bill Gillespie shares an anecdote of how one seemingly low-value account became a major client. It’s all in the relationship.
Bill Gillespie shares how one company — despite its impressive capabilities — met its demise due to one key factor. Read about it here.
Don’t let sales opportunities slip away like the rep did in this story. Practicing this one tip may ensure long-term success.
Communicating with customers in a way that makes them anticipate a positive experience drives sales and fosters relationships.
Ignoring opportunities for clarification can lead to missed chances for growth. Here’s what sales reps can do better.
As Bill Gillespie recounts selling his boat, he also emphasizes the importance of recognizing when to “cut the cord” in business.
Taking a customer-centric approach to sales will get customers listening. Invest your energy in understanding them, not your equipment.
In business, recognizing and celebrating diverse strengths, whether technical or business-oriented, can lead to success and innovation.
Working on an RFP for a company you have no relationship with, is like dating someone for their wallet — a dead end. Here’s why.
Bill Gillespie recounts a valuable sales lesson he learned when deciding to purchase a new vehicle. Now, he shares it with you.
How well do we embrace change (adapt)? However, do we really address what would make innovation valuable to clients?
Are you distracted? If you’re in sales, perhaps it’s time to dump the junk and focus on the customer. Read more about it here.
