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Condescending—Assuming a tone of superiority or a patronizing attitude. The speaker is saying, "I know more than you know." This behavior is the kiss of death for a salesperson.
How about that? Patronizing is another word that comes to mind. Frequently, those who are condescending are incorrect, but they still convey their thoughts in a pompous, know-it-all way. They convey an opinion that is not rooted in fact, but rather is based in a form of fallacious argument.
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