Specer Press--Independent Thinking
John has found the same to be true of Heidelberg Finishing, noting that the company resolves issues quickly—without bogging customers down in corporate bureaucracy.
"When you're having problems and they haven't been resolved through the normal chain, you can make a phone call to Ed Young and things happen," John says. "And I haven't had to make many of those calls."
Stephen also speaks very highly of Heidelberg Web Press.
"I personally happen to feel that the Heidelberg press is the best printing press out there today for the applications we use it for," he says.
Those applications include catalogs, brochures and other web work printed on lightweight paper. Spencer Press serves retail customers and other accounts across the entire country, running its equipment 24 hours day, seven days a week.
Operating that equipment are 650 motivated employees. Of that 650, two staff members are recent additions who could eventually provide the next generation of leadership at Spencer Press.
"John has a son who is 24, and I have a son who is 23, and they've both just come into the business this year," Stephen says. "Hopefully, they will be the third generation in the business."
And for a family-run business like Spencer, a new generation will help the company maintain its proud tradition of independence.