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Also during the call, in addition to recording their answers, list at least three reasons to call them again. That's where you can say, "I'll look in to that, and call you back with the information."
Now, record all your notes on your laptop, PC or a notebook. This is the beginning of a relationship, and you get one point for every call where the respondent answers at least five questions. You get two points where they answer between six and 10 questions. You get three points when they have answered more than 10 questions.
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