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The cost for the Customer Service Professional Certification (CSP) program is $295 for members and $495 for non-members. Purchasing the Online Course Bundle provides one year of access to the Customer Service Professional eLearning courses and one attempt to pass the certification exam. The course bundle includes:
- Roles and Qualities for Customer Service Success
- Customer Service in the Printing Industry
- Print Manufacturing Concepts
- Common Digital File Problems and Solutions
- Communicating Color with the Client
- Dealing with Dissatisfied Clients: Internal and External
- Professional Communication
For more information about the Customer Service Professional Certification (CSP) program, visit www.printing.org/csp.
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