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By all means encourage customers to supply the paper. When they do, they're supplying a great part of the Value Added costs. Don't cling to the ancient notion that you're getting more "mark-up" when you supply the paper.
That's plain foolishness. Price is the equivalent of a multiple of the raw materials that you're processing. When the customer supplies the paper he's bearing a major portion of the cost of the job—including the cost of the receivable! Every day that a receivable remains unpaid is a day of lost possible revenue for your company.
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