Chroma Copy Imaging--Driving Ahead Of Market Demand

"Developing a relationship with a client helps us learn more about their businesses and their marketing objectives," he says, "so we can meet them consistently. This usually means time savings for the client."

"It's true," says Robyn Davini, sales manager for the company's Santa Clara office. This second location was opened in 1984 to facilitate a growing number of Silicon Valley clients. "We produce amazing custom graphics in a very short period of time," Davini says. "But we're not just about output. Our real strength is value-added service from concept to fulfillment, because output isn't enough. And we listen to what clients tell us. For example, we learned that clients like to have vendors close by—that led us to open our Santa Clara office."