Mark Michelson

Mark Michelson
MGX Copy's Lawrence Chou on Building Better Customer Experiences

After a bad experience buying print, Lawrence Chou decided he could build a better printing experience. Chou launched MGX Copy in San Diego, an online-only digital print shop that promotes itself nationwide by going above and beyond to earn positive online customer reviews. Primarily employing young, talented workers with no printing industry backgrounds, MGX Copy also served as the U.S. beta site for Ricoh's new Pro C9110 production color digital printer.

First Public Showing of Canon Océ VarioPrint i300 Cutsheet Inkjet Press Delivers

Colleen Molkenbur, Senior Product Marketing Specialist at Canon USA, discusses the new Canon Océ VarioPrint i300 cutsheet inkjet press that was shown operating at Canon Expo 2015. Held concurrently with the inaugural meeting of Canon Solutions America’s thINK 2015 production inkjet users group in New York, Canon Expo marked the first public showing of the long-awaited Canon Océ VarioPrint i300 printer, which drew large crowds.

Jennifer Kolloczek Debuts imagePRESS C10000VP Series at Canon Expo 2015

Jennifer Kolloczek, Manager, Product Planning and Marketing at Canon USA, previews the new Canon imagePRESS C10000VP Series live from the floor of Canon Expo 2015. Capable of 100-page-per-minute speeds, the press is engineered to run a wide range of media types and weights up to 350 gsm and boasts monthly duty cycle of up to 1.5 million letter images.

Komori America's Jacki Hudmon Talks Digital Strategy, New Sales Partnership

One of the biggest newsmakers at GRAPH EXPO was Komori America, which made several announcements. Komori America and Screen Americas are merging their sales forces, with Komori becoming the sole distributor of the Screen Truepress Jet520HD continuous-feed inkjet press, with the intent to eventually partner for all Screen and Komori products. Also, Wheeling, Illinois-based direct marketing solutions provider SG360° will serve as the beta site for Komori's new 23x29˝ Impremia IS29 cutsheet UV inkjet press. Finally, Ontario-based The Ellis Group has installed the first GLX40 package printing press in North America—an eight-color Lithrone GX40 with full UV and logistics capabilities.

PI XChange Interview With Mark DeBoer, Bob Radzis on Inaugural thINK 2015

In this special PI XChange installment, thINK 2015 Conference board members Mark DeBoer of Darwill and Bob Radzis of SG360°, reveal highlights, attendee benefits and some key takeaways from the first-ever user meeting organized for and by Canon Solutions America production inkjet users held in New York this week.

RR Donnelley Split Sends Shock Waves

How ironic that the largest conglomerate in the printing industry, which has been on an acquisition tear the past several years, announced it is breaking up into three separate, publicly held companies. RR Donnelley CEO Thomas Quinlan referenced each entity’s enhanced ability to pursue growth opportunities and focus on their individual strategies, but his comment that "we see a significant opportunity to unlock value" is perhaps the most telling reason.

Mike Jacoutot, Mark Subers Reveal New Client Loyalty Survey Offering, Awards

Mike Jacoutot, founder of Butler Street, and Mark Subers, president of Printing, Packaging and Publishing at NAPCO Media, discuss a new partnership program that enables individual printing companies to measure their performance through their customers' eyes via the Best of Print & Digital Client Survey. Based on their high Net Promoter Score results, winners of Best of Print & Digital awards will be able to promote their distinction and will garner further publicity in Printing Impressions, Target Marketing and Print & Promo magazines.

GRAPH EXPO 15 Will Be a Tasty Appetizer

As we approach GRAPH EXPO 15 and CPP EXPO in Chicago next month, digital production printing will take center stage. This year’s GRAPH EXPO event will showcase several new show floor attractions, making the trip to Chicago well worth your time.

PI XChange Interview with Dan Defino, VP and Managing Director at Tukaiz

Marketing services production company Tukaiz has shaken up the typical creative process by recently adding a boutique creative agency to its 250,000-square-foot production campus in suburban Chicago. This move comes on the heels of the 120,000-square-foot fulfillment center it opened last year. In the interview, Dan Defino discusses Tukaiz' trailblazing work with Scodix for creating special effects, its long-time relationship with digital printing pioneer Benny Landa and a myriad of innovations the company is known for in the areas of digital printing and cross-media communications.

IWCO Direct, Canon Solutions Host Open House to Debut New Inkjet Presses

More than 65 printing executives from around the country, as well as several trade press members, analysts and Canon Solutions America employees, took part in the "Future of Inkjet" event held at IWCO Direct's facility in Chanhassen, Minnesota, June 23-24. The main attraction was the ability to see the first U.S. customer installations of the Canon Océ VarioPrint i300 cut-sheet and ImageStream 3500 continuous-feed inkjet presses running side-by-side.

Why GRAPH EXPO Is Orlando-Bound in '16

Having returned from a recent “GRAPH EXPO 16 Exhibitor Preview” event in Orlando, Florida, Graphic Arts Show Co. (GASC) President Ralph Nappi was frank in his assessment why next year’s annual industry trade show is moving to the Orange County Convention Center, Sept. 25-28, 2016, after a run of 20 consecutive years at McCormick Place in Chicago.

PI XChange Interview with Dave Johannes, Senior VP of Operations at IWCO Direct

IWCO Direct is the first company in the United States to install full-color, cut-sheet digital inkjet Océ VarioPrint i300 (formerly called the Niagara) and full-color, continuous-feed inkjet Océ ImageStream 3500 presses from Canon Solutions America. Dave Johannes talks about these new investments and how the one-to-one direct mail personalization capabilities of IWCO's total high-speed inkjet printing platform is reshaping the entire IWCO Direct organization and creating greater ROIs for its direct marketing clientele.