Two appointments have been made at manroland Inc. John Zenner has been designated to the newly created position of director of customer satisfaction, responsible for strengthening the company’s Total Customer Care initiative. Tom Lang has been hired as regional sales manager, sheetfed, for Western Canada, covering Toronto and west to Vancouver.

Xerox Corp. has launched, an interactive Website that is part of the company’s “Ready for Real Business” global marketing campaign—one of Xerox’s largest campaigns to date that includes a mix of print, television, Web and airport advertising. The Website explores how Xerox helps iconic brands with business process and document management, and integrates both customer testimonials and offerings, from IT outsourcing to finance and accounting, document management and human resources support.

To celebrate its 65th year in business and its 20th year as a U.S. corporation, Sakurai USA hosted an open house and vendor trade fair at its Schaumburg, IL, headquarters in August. Sakurai press crews conducted fast makeready demonstrations running posters of Chicago scenes on a 20×26˝, four-color 466SDC offset press with coater using plates from Mitsubishi Imaging.

Chris Lyons has been appointed Kodak‘s new global segment director to oversee activity in the company’s six primary industry segments: commercial printing, publishing, packaging, data-driven printing, enterprise and photo products.

At BCC Software, Don Phillips Jr. has been named vice president of customer services. Prior to joining BCC Software, he served at Ventraq Inc. as director of customer operations.

GMG has appointed Micha Moses vice president of strategic alliances. He previously held a variety of management positions in sales and OEM business development at Adobe Systems and XMPie.

Charles Murray has been tapped as president of Sun Chemical‘s North American ink business. He succeeds Brian Leen, who left the graphic arts industry after an 18-year career at the company. Murray most recently served as managing director and corporate vice president of Sun Chemical’s business in the UK, Ireland and Nordic markets since 2004.

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