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FedEx Office, Canon and HP Collaborate to Redefine Retail Printing

April 13, 2010
DALLAS—April 13, 2010—FedEx Office, an operating company of FedEx Corp. (NYSE: FDX), has formed an alliance with Canon U.S.A., Inc., a subsidiary of Canon Inc. (NYSE: CAJ) and HP (NYSE: HPQ) to create an unmatched network of printing and imaging capabilities, giving customers access to leading-edge technologies and a state-of-the-art machine fleet.

Beginning next month, FedEx Office (formerly FedEx Kinko’s) will utilize Canon and HP as sole-source providers in their respective printing categories, and will deploy more than 12,000 new Canon and HP printing devices across more than 1,800 locations in the U.S. and Canada. The majority of the next-generation document imaging equipment will be installed over the next 12 months, laying the foundation for a range of new products and services that will help harness the explosion of printable content now accessible to consumers.

“Customers’ expectations of printing have changed dramatically, and we are transforming our business to stay ahead of those trends and improve on our leadership position,” said Brian Philips, President and CEO of FedEx Office. “In Canon and HP, we are choosing two companies that understand our business and whose incomparable reputations, brands and histories of innovation align with our vision to bring customer ideas to life through the world’s best print-on-demand network.”

“Canon U.S.A., is pleased to join in this alliance with FedEx Office and HP to bring our advanced document imaging solutions to retail print consumers and redefine how people access, share and manage information – digitally and on paper,” said Joe Adachi, President and CEO, Canon U.S.A. “This relationship builds upon the mutual technical understanding that continues to develop among our companies. Together we can provide an extraordinary customer experience to millions of FedEx Office customers.”

“The HP and Canon alliance is delivering the most robust offering of products and solutions to FedEx Office, allowing the company to transform their stores into more expansive publishing centers and making it easier for customers to print what they want, when they want and how they want,” said Lynn Pendergrass, Senior Vice President, Imaging and Printing Group – Americas, HP. “FedEx Office’s selection of HP and Canon clearly recognizes that our joint offering delivers superior reliability, performance and quality for FedEx Office employees and customers.”

The new network will provide benefits such as:
 

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