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Conlin’s Digital Print & Copy Center -- Toner’s in Their Genes

October 2005 By Chris Bauer
Managing Editor
The line that separates quick copying’s world from what has traditionally been the commercial printing industry’s turf is beginning to blur.

Take, for instance, Conlin’s Digital Print & Copy Center, which has been family owned and operated since it was established 25 years ago. With three Philadelphia-area locations—King of Prussia, Malvern and Horsham, PA—the company offers a bevy of services you would expect from an average copy shop.

This, however, is not your average copy shop. Conlin’s Digital Print & Copy Center also lists digital printing, optical disk storage for immediate print-on-demand or revisions, variable data printing, OCR scanning, CD/DVD duplication, wide-format printing, complete bindery services, mailing and fulfillment, and more in its lineup.

But the company came from humble beginnings.

”My father started the business in 1980 as a result of working for Xerox,” says Ann Conlin, vice president of sales and marketing. “He decided to go on his own. He started with three employees and one (Xerox 6500) machine.”

Conlin’s now has more than 70 employees and boasts an equipment list that includes a Xerox iGen3 digital color production press; three Xerox DocuTechs; two Xerox DocuColor 6060s; two 2060s; one Canon CLC 5100; five Encad Novajet printers; and three Océ engineering printers.

The company installed the Xerox iGen3 digital production press at the Malvern location to grow its short-run color printing business and expand the company’s services for customers in the advertising, legal, marketing communications and real estate industries.

“Conlin’s does not say ‘no’ to a customer request, so we needed a machine that would help us deliver on that promise,” notes Bill Conlin, president. “The iGen3 press allows us to produce a wider variety of applications, faster and with higher quality.”

Recipe for Success

According to the Conlin’s team, investing in equipment is only part of the company’s formula for success. Family pride, attention to detail and streamlined workflow processes also help keep the copy center running smoothly and efficiently.

To drive its iGen3 press and make it easier to integrate into the shop’s existing workflow, Conlin’s uses a Xerox FreeFlow DocuSP print controller, as well as an EFI Fiery server—workstations that process print files and run the printer. DocuSP enables the company’s operators to run jobs on multiple printers from one interface, reducing costs and maximizing productivity.

At the On Demand trade show in May, the company placed an order for a second iGen3, installed in September at Conlin’s new 13,500-square-foot King of Prussia location. Conlin’s also ordered two Xerox Nuvera digital copier/printers; a Xerox Nuvera digital production system; a Xerox 4110 digital copier/printer; and four components of the FreeFlow digital workflow collection. According to Conlin’s executives, they made these investments to further automate their workflow processes and to improve the print quality they deliver to customers.

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