After completing a 12-month Performance Plus program through Heidelberg, Think Patented was able to increase its average performance by 20 percent and reduce makeready waste by 50 percent. The program saved the business more than 620 production hours, resulting in a total savings of $237,720. "It was crucial to identify training gaps, [and to] resolve applications and process issues. We have better printers and quality processes as a result," said Niels Winther, chairman and managing partner. "We are happy with the outcome of our [Performance Plus] efforts."
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