Bad Customers Always Find a Home
This may be stating the obvious…but, as I have worked with many owners over the years, I have found that the attitude and the policies (or lack thereof) of the owner will often result in a portfolio of either good or bad customers. Slow pay customers will often find a home at a shop that will tolerate their inability or unwillingness to pay in a timely manner.
Carl and his wife, Judy, owned and operated their own successful Allegra franchise for nearly 20 years before selling the $2.3 million operation in 2003. He is a PrintImage International/NAQP Honorary Lifetime Member and was inducted into NAPL’s prestigious Soderstrom Society in 2010 in recognition of his contribution to the industry.