Many sales reps rely on the “mow and blow” approach — quoting what’s requested without digging deeper. Here’s how you can do better.
Bill Gillespie
Sales reps often mistake silence as a sign of satisfaction. But when reps stop innovating, customers will find someone who won’t.
In sales, you must have a plan. Otherwise, you’re wasting time and money. Bill Gillespie explains how to avoid this costly mistake.
A recent booking error at a resort stay was a good reminder that every interaction is a chance to exceed expectations.
Want to take control of your sales conversations? Start by asking better questions. Bill Gillespie explains why in this week’s blog.
Sales reps walk into calls without a clear goal, then wonder why they’re not making progress. Bill Gillespie shares a better tactic.
Selling doesn’t require tricks — just persistence, honesty, and a little personality. Show up as yourself, and people will notice.
In sales, it’s easy to point out someone else’s missteps. It’s harder to acknowledge when you’re the one in the way.
What do a mediocre meal and sales reps have in common? The answer has to do with service, and Bill Gillespie explains it here.
Too often, we assume our value lies in the things we build or the tools we use — but our customers see something deeper.
Your most demanding client might be your best opportunity. When you solve their toughest problems, you earn an unbeatable reputation.
Bill Gillespie recalls outselling a competitor time and time again despite having less equipment. He shares why in this week’s blog.
Reps complicate selling by getting in their own way. But the there’s a simple recipe to success and Bill Gillespie shares it here.
In a world drowning in information, clients don’t need more data. They need you to listen. Bill Gillespie explains why here.
Sales reps need room to grow before they can thrive. Here’s how to know if you’re helping their success, or squandering it.
