Bob Hamilton

I was planning to write another highfalutin' column about the Web this month. But then, today, I received the January newsletter from Friesens, a printer in the Canadian Midwest. I was so impressed by it that I decided to write, instead, about a really good printing company and the really good work it's doing. I've known Friesens for 20 years. In my former life, I was a book publisher in Toronto, Canada, and Friesens was one of the companies I used to print my books. I knew the company as a good, professional supplier, but I didn't know the organization well. I dealt with Bob Hamilton,

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