Choices: Paper vs. Electronic –Cagle
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GOOD GUY AWARD: Some time back, I ripped the drivers behind the wheels of delivery trucks, citing their obnoxious driving style in the course of transporting consumables and other supplies to printers. Now, I must gobble down a little crow.
Lenny Roach, a nine-year veteran behind the wheel of a Unisource “big red” truck, has been honored by the Truckload Carriers Association (TCA) as its 2008 Highway Angel of the Year. The award is bestowed annually to truck drivers for demonstrating “unusual kindness, courtesy and courage they have shown others while on the job.”
During the frigid early hours of February 19, 2008, Roach was making his rounds near South Bend, IN, when a car ahead of him skidded on black ice and rolled down an embankment, coming to rest upside down in a water-filled ditch. Victim Ernesto Soto crawled into his back seat in order to breathe as his car quickly became engulfed with the water, which was chest deep when Roach pried open the door.
Roach took Soto up the embankment in a minus-20 degree wind chill to his truck, where he called his office, and 911 was dispatched. Once the emergency response team arrived, Roach finished his route.
For his heroics, Roach received a Highway Angel lapel pin, certificate and patch. He was also acknowledged during the Roady’s Humanitarian Bowl college football game on December 30.
Nice work, Lenny.
PAPER CUTS: A CSR called the other day and asked if I would like to receive their major daily metro newspaper (to which I subscribe on a Sunday-only basis) for the next x-amount of weeks at no extra charge. It was a way, she said, of thanking their longtime, loyal customers. After quick, careful consideration, I said, no thank you.