Why a Customer Loyalty Strategy is the Most Important Strategy
Welcome to February 2011 and all that this year holds!
Customers are increasingly turning to the digital world as their prevailing—rather their competitive—solution to getting things done. But how should businesses respond, particularly those that are engaged in non-digital services, and what are the best ways for companies to become market leaders using digital technology?
Tom Marin is the Founder and President of MarketCues, Inc., a national consulting firm. He has worked for some of the world’s largest corporations and middle-market firms. Tom’s focus is to help CEOs drive their strategy shifts and strategic growth programs. Follow MarketCues on Twitter. Tom also welcomes emails new LinkedIn connections or calls to (919) 908-6145.