How to Work with a Paper Merchant
“has easy access to your management team. Most issues can be avoided with proactive communications.”
“is easy to deal with. Simple concept, but more true than ever.”
West used the word partner several times, and he is right. Ed Farley talked about values, and he is right. It all comes down to helping you grow your business profitably and, if done right, it’s a WIN/WIN/WIN—win for the printer, win for the merchant, and it can be a win for the mill, too. WIN/LOSE is just not sustainable.
Jack Miller is founder and Principal Consultant at Market-Intell LLC, offering Need to Know™ market intelligence in paper, print and packaging. Previously, he was senior consultant, North America, with Pira International.
Known as the Paper Guru, Jack is the former director of Market Intelligence with Domtar, where he also held positions as regional sales manager, territory sales manager and product manager. He has presented at On Demand, RISI’s Global Outlook, PRIMIR, SustainCom World and at various IntertechPira conferences. Jack has written for Printing Impressions, Canadian Printer, Paper 360, PaperTree Letter and Package Printing, along with publishing a monthly e-newsletter, MarketIntellibits.
He holds a Bachelor of Arts degree in Economics from The College of the Holy Cross and has done graduate studies in Statistics and Finance.