THIS Is How You Take Care of Customers
Kerri can teach others a thing or two about customer service. She has those qualities everyone in this role needs:
- Nimbleness (is this even a word?)
- A sense of calm (to my storm)
- Skills in her specific role
- A pleasant demeanor
As soon as I am done with this post, I am calling her boss to tell him exactly how I feel about how well she does her job. Her title officially is “Web Developer and Social Media Marketer,” but to me, Kerri Stinson will forever be known as a Godsend.
We are now officially open for business—for sponsor registration, that is—thanks in large part to one Kerri Stinson. Thank you, Kerri!
Long regarded as a print buyer expert and trade writer, Margie Dana launched a new business as a marketing communications strategist with a specialty in printing and print buying. She is as comfortable working in social media as she is in traditional media, and now she’s on a mission to help clients build customer communities through carefully crafted content. Dana was the producer of the annual Print & Media Conference.
Although she has exited the event business, Dana is still publishing her Print Tips newsletter each week. For more details and to sign up for her newsletter and marketing blog, visit www.margiedana.com